Skin Care Product Return Policy
At Dolce Vita we take pride in offering high-quality skin care products that are carefully selected to meet the needs of our customers. Due to the medical grade nature of our products and to ensure the safety and integrity of our offerings, we have implemented a policy regarding returns. Please review our skin care product return policy below:
- Non-Returnable Policy:
All purchases of our skin care products are considered final and non-returnable. This policy is in place to maintain the highest standards of hygiene, product quality, and safety for our customers.
- Medical Grade Products:
Our skin care products fall into the category of medical grade formulations, which are specifically designed to address various skin concerns and provide advanced results. These products are carefully formulated and packaged to ensure their effectiveness and longevity.
- Quality Assurance:
We prioritize the quality and safety of our products. To maintain product integrity and ensure that all our customers receive fresh and uncontaminated items, we cannot accept returns once a product has left our premises.
- Consultation and Samples:
To assist our customers in making informed decisions, we offer personalized consultations and product samples to help determine the most suitable skin care regimen for their needs. We encourage customers to take advantage of these opportunities before making a purchase.
- Damaged or Defective Products:
In the rare event that you receive a skin care product that is damaged or defective, please contact our customer service team immediately. We will gladly assist you in resolving any issues and providing a suitable solution.